Information

The Company

Ulysses is a Software development and service based company, providing a portfolio of software products aimed at Risk Management, Governance and Performance Monitoring and specialist healthcare sectors, including Mental Health and Forensic services.

Ulysses has been established within the Risk Management and Mental Health markets for seven years and has developed strong links with providers of Risk Management services and associated agencies including the NPSA, the Counter fraud and Security Management Services and other bodies that promote Standards in public services.

Ulysses is committed to meeting all Government reporting and information requirements. The links that we have with Government organisations and customers enable Ulysses to respond quickly to new legislative requirements. We also listen and respond to our customers to ensure that their needs are met. With user group meetings, seminars and feedback via help desk systems, we encourage the exchange of ideas and information between us and our customers and where appropriate build this into software development plans.

Implementation Approach

Ulysses uses a structured implementation methodology for all implementations. This structured methodology identifies within the implementation process:

• roles and responsibilities (both supply and client side) 
• key milestones
• dependencies

The general "Safeguard Implementation Plan" is tailored to the requirements of the individual Organisation to take into account, for example, the systems that have been purchased, data take-on and other variances. This plan is drawn up in preparation for the Implementation meeting and agreed at the meeting. At this stage, personnel are identified to fill the key roles and dates are set into the future.

Training

Training can be completed either on site, or at the Ulysses dedicated training facility located within our office. The training takes into account the needs and abilities of the attendees. Beginner and advanced sessions are available.

Where a large number of users are involved in the implementation, Ulysses can train identified staff for "train the trainer" purposes. Training can be conducted on a one-to-one or classroom basis