• Safeguard Incident is central to the suite of Integrated Risk Management Systems developed by Ulysses, and is currently established in over 140 Healthcare Organisations.

• Safeguard Incident is being used in the Rollout of the Local Risk Management System (LRMS) Interface with the NPSA and their National Reporting and Learning System (NRLS).

• Within one database, Safeguard Incident collects and reports trends on all types of Incidents including the following: Clinical and Non-Clinical Incidents; Adverse Outcomes; Accidents; Near Misses; Violence and Aggression; and all Health, Safety and Security Incidents involving Patients, Staff and the General Public.

• Provides in-depth analysis to the triggers and underlying causes that lead to Incidents within your Organisation. The analytical tools provided with the software identify commonality between seemingly unassociated events.

• Tracks investigations and other actions or events identifying the member of staff responsible, with target and completion dates. This ensures that information is gathered at the time of the event and any explanation provided to the client, either written or verbal can be attached.

• A user-defined memorandum is produced automatically for the investigator as well as a reminder list of outstanding actions.
  

• Identifies Instigator and Victim of any type of Incident, including their involvement in previous Incidents, Complaints, Legal Cases and PALS enquiries (if installed) tracking both client and staff involvement in events across the Organisation. All such personal information is treated with the utmost security.

• Records periods of absence due to accidents at work with days, hours and costs. Other information includes injuries sustained, disease reporting, witnesses, equipment, outcomes, medications errors and remedial actions.

• F2508, F2508A & MHRA reports are produced automatically by the System, all reports include e-mail facilities.

• Supporting evidence in any format including digital photographs can be attached to the Incident record.

• A choice of user interfaces such as a Windows or Browser based front end using the Organisation's Intranet. To offer further flexibility, incident forms can also be scanned in using a choice of scanning equipment. A combination of input methods can be used within the same Organisation. Incidents can be input centrally or at Site, Ward, Department or by Directorate with security reflecting the System's data distribution.

• An individual Incident, a group of Incidents, or the reoccurrence of a Incident may highlight a new area of Risk. Such Risks are managed within the Risk Register with links back to the Incident System.

• Integrated Mail Merge facilities use Microsoft Word (97+). Standard mail merge templates are created and letters can be personalised before being sent. All written correspondence is saved with the record and can be recalled as and when required.

• Fully integrated with Safeguard Complaints, Litigation, Risk, PALS, Freedom of Information, Training and Occupational Health, including links to other external Systems.

• All Safeguard software is upgraded in accordance with legislation & user requirements in consultation with the Safeguard user group.
  

A Report created from the Safeguard Incident System