Safeguard Risk Management
An Integrated Solution

Safeguard
Safeguard is a fully integrated Risk Management System providing Organisational, Departmental and Ward based statistics across all areas, plus detailed analysis and tracking of patient and staff involvement in events. All reports can be sent via email.

Web Reporting:
Data can be entered using the Organisation’s intranet through simple-to-use web forms. Records are submitted to a holding file before being merged into the live System.

Action Planning:
The Action Planning Module enables organisations to organise individual Actions more effectively, with dependencies and links being identified. The Actions within the Action Plan relate to different parts of the organisation/issues and are carried out by different members of staff.

Statutory Reporting:
All Statutory reporting requirements are met including NPSA, HSE, MHRA, Korner, NHSLA, CNST & HCSU.

Systems Integration:
Integration with other systems is provided by means of either Batch (Data is imported into the system using a standard format file) or Real Time Interface (utilises an ODBC connection). Links include ESR & PAS.

Safeguard Risk:
The Safeguard Risk Management software combines the different strands of Corporate Governance into one System. Safeguard helps Trusts demonstrate their compliance to all Government led standards and incorporates them into the Trust's Assurance Framework where appropriate.

Safeguard Incident:
Within one database, Safeguard Incident collects and reports trends on all types of Incidents including the following: Clinical and Non-Clinical Incidents; Adverse Outcomes; Accidents; Near Misses; Violence and Aggression; and all Health, Safety and Security Incidents involving Patients, Staff and the General Public.

Safeguard Complaints:
The Safeguard Complaints Management System leads the user through the complaints process from receipt to resolution. It tracks all events and communications between the patient and the Organisation.

Safeguard Litigation:
Manages the administration for all types of cases including CNST, ELS, Employer's Liability and Occupier's Liability. The system holds the CNST and ELS codes and produces the CNST, LTPS and ELS Claim Report Forms, all reports include e-mail facilities.

Safeguard PALS:
Safeguard PALS is a flexible, non-prescriptive tool for the management of all types of enquiry with complete confidentiality. It supports the PALS Manager in their investigations and follow-up recommendations, recording all events and communication between PALS and the Client.

Safeguard RFI:
Safeguard Request for Information manages all types of requests including those covered by the Data Protection Act, Freedom of Information and Environmental Information Regulations.

Safeguard Occupational Health:
Safeguard Occupational Health plays an integral part in the daily management of the Organisation's OH department and keeps track of the Occupational Health needs of all employees.

Safeguard Training:
Safeguard Training supplements the NHS Knowledge and Skills Framework with the Skills Matrix, Personal Development Plan and Course Management tools. Safeguard Training has helped many Trusts achieve compliance with the NHS National Standards, in particular CNST Level 3.

Safeguard Bereavement:
The Safeguard Bereavement system has been developed to support the services offered by Health Professionals to those that have been bereaved. Designed in conjunction with Health Professionals, it takes account of the guidance provided by the Department of Health in the publication "When a Patient Dies".

Safeguard Alert:
Safeguard Alert manages and audits the communication between the Organisations SABS lead and coordinators who determine and implement the actions. The System issues automatic reminders when Target dates are nearing via the Organisation's email system and reports can be produced showing any delays.

Safeguard PPI
Release August 2008